Vehicle Safety Recall FAQs
Vehicle Safety Recall FAQs In Fort Worth, TX
If you have recently received a recall notice for your Toyota, don’t panic: We’re here to help. At Toyota of Fort Worth, we’re dedicated to taking care of our customers — not just while they’re at our dealership shopping for new Toyota models or quality used vehicles but throughout their ownership experiences as well. When recalls happen, we’re here to help address the issues at hand and get drivers back on the road quickly and safely. If you’d like to learn more about what a recall means and what your next steps should be, take a look at our frequently asked questions below. And of course, If you have further questions, don’t hesitate to contact us, and we’ll be happy to assist you.
Recall FAQs
What is a recall?
While recalls may seem inconvenient, they’re crucial for driver and passenger safety. A recall is put into effect if a manufacturer or the National Highway Traffic Safety Administration (NHTSA) has found a vehicle to be unsafe in some way. Recall notices are sent to those who purchased the vehicle in question, informing them that an element of the car is unsafe and action will need to be taken. The manufacturer must correct the issue at no cost to the vehicle owners. If your vehicle has an open recall, just make an appointment with our service department, and our team will repair or replace the recalled part in no time.
What is NHTSA?
The NHTSA is the federal agency responsible for vehicle safety in the United States. This administration provides vehicle safety ratings, helping consumers make informed decisions about which models will provide the most protection on the roads. Their goal is to reduce fatalities, injuries and costs due to road traffic crashes by providing education, conducting research and enforcing safety standards that must be upheld industry-wide.
How do I know if the pre-owned vehicle that I'm interested in has a safety recall?
Planning to buy a pre-owned vehicle? Do a quick check using the NHTSA's search tool and the VIN of the vehicle you’re interested in. You can check by using the vehicle’s year, make and model as well. We also offer a recall search tool on our website. If you’d like to learn more about any pre-owned vehicle on our lot, we’ll be happy to provide a complimentary copy of the vehicle’s CARFAX® Vehicle History Report™.
How will I find out if my vehicle is subject to a safety recall after I purchase it?
You’ll hear from the manufacturer via phone, email or first-class mail. The notice will explain the safety issues that were discovered and provide the next steps you should follow. In order to receive this recall, make sure your address and vehicle registration information are listed correctly with our dealership and the manufacturer.
Does Toyota of Fort Worth fix open safety recalls?
Yes, absolutely! We take your safety very seriously, and we’ll make sure that your vehicle is fully repaired before you head back out on the roads. Our service technicians have the equipment and experience necessary to address your vehicle’s recalled component(s), plus they only use genuine Toyota parts for every service. If your model has been recalled, please make your appointment with us today. We’ll take care of the issue at no cost to you.